Bhubaneswar, Mar 3 (LocalWire): Several desperate love and attention seeking youths from the state have been playing up with the lives of several ailing patients from the state who need emergency medical support by blocking the phone line of 108 ambulance service.
The toll free helpline and its call centre employees had been fuming with such calls which are in plenty and coming to them each day without a miss.
According to Ziqitza Health Care Limited which manages the call centre for 108 ambulance it has been receiving close to 700 such fake calls each day at the cost of important distressed calls.
“On an average on any normal day we receive around 10,000 calls from all over Odisha from people in distress seeking ambulance. Out of these close to 700 calls are fake calls.
Many of these callers are often flirting youths who try to do time pass with the female call operators,” said Santosh Kumar Samal, manager of 108 call centre based in Bhubaneswar.
Many female workers from the call centre who take pride in doing their job and serving the people are often aggrieved by such calls from beleaguered youths.
“Many call us and ask for going to movies with them and try to find girl friends from the helpline workers. When interrupted many such fake callers turn abusive and misbehave with the workers of the helpline over the phone,” said Monalisa Kar, an operator from the helpline.
Not only desperate youths, sometimes kids also call the number and engage the line. Many misguided people also add to the woes of the persons. Call centre workers told Localwire that many a time they also get calls where the callers ask to ferry animals through the 108 ambulance which is against the norms.
Similarly requests are also made to carry dead bodies in ambulance which is also not allowed. The ground workers and drivers of the 108 often have faced attacks if they do not heed to the requests of people for services which are not allowed in their norms.