Bhubaneswar, September 28 (LocalWire): The state transport department has directed all Regional Transport Offices (RTOs) to install closed-circuit television (CCTV) cameras to keep a tab on touts and middlemen operating from inside the premises.
“To keep the undesirable elements at bay, CCTV cameras may be installed inside the RTO office premises if not installed so far. Helpdesk may be strengthened to provide assistance to the public.
In case of any threat or disturbance from the middlemen or agents, the local police may be contacted for assistance,” a circular issued by the state transport commissioner Sanjeeb Panda stated.
With reports of touts ruling the roost in the transport offices and fleecing the public, the state chief minister Naveen Patnaik had ordered a crackdown to weed out the agents and middlemen involved in exploiting the common people.
Patnaik’s direction was in consonance with 5T charter of governance introduced by him for improved delivery of public services.
Meanwhile, in a series of crackdown the police have intercepted 44 middlemen from different RTO premises during the last 24 hours.
The circular sent by transport commissioner also called for the installation of e-kiosks at all the RTOs across the state for the convenience of the citizens.
“You may deploy student volunteers to provide assistance to the public. Awareness messages may be displayed for the public to contact only authorised officers of RTO offices and not to come through any middlemen or agents,” the circular said.
Chopra also advised the RTOs to encourage citizens to report the activities of middlemen at the State Transport Authority twitter handle, facebook page and helpdesk number 18003451073.