Bhubaneswar, September 14(LocalWire): Ahead of the implementation of the citizen-centric feedback outreach plan under Mo Sarkar, Odisha chief minister Naveen Patnaik on Saturday warned police officers of disciplinary action if they are found wanting in duty.
“Based on the feedback, there will be immediate recognition of those doing good work and action against those who are not,” Patnaik said.
He was reviewing the Mo Sarkar programme through video-conferencing.
The initiative is being launched on 2 October, the birth anniversary of Mahatma Gandhi. The phone number of every complainant who visits police station will be recorded and will be shared from the superintendent of police up to the chief minister.
“I will personally make ten phone calls every day. The officers and police stations are for the people.
We run our administration on taxpayers’ money. We draw our salary from the citizens. It’s our utmost duty to treat citizens with dignity whenever they visit police stations and deal with their complaints in a professional, ethical and humane manner,” the chief minister said.
“The cops’ manner, etiquette, behavior and the way they respond to citizens will be under the scanner and those who receive good feedback from the public will be suitably rewarded,” a senior police official stated.
The Mo Sarkar initiative forms part of the 5Ts (technology, transparency, teamwork, transformation, and time-based) charter of governance strategy adopted by the chief minister, the officer added.