Jagatsinghpur, September 6 (LocalWire): Following a series of complaints about lack of amenities at petrol pumps and violation of guideline, including the wrong calibration of the meters, a four-member team of District Consumer Protection Council conducted a surprise check at a few petrol pumps of Balikuda, Naugaon and other areas of this district.
While the team led by its secretary Bansidhar Achraya found that the allegations about lack basic facilities and other amenities were true in the majority of the petrol pumps in the district, they also noted that some of the petrol pumps were supplying less quantity of oil.
The team also noted that most of the petrol pumps did not have the mandatory complaint box, and did not refund small change amount in paisa, always rounding it off to the highest number.
“Our team visited two petrol pumps at Naharana under Balikuda block and found a lack of facilities and other amenities.
Not only these two petrol pumps but all the petrol pumps in the district do not have basic minimum facilities as per the guidelines,” the council joint secretary Gobind Ojha said.
He further stated that the council has submitted a detailed report to the administration to conduct an inquiry and urged to take action against the violators.
According to the Marketing Discipline Guidelines of the oil marketing companies, all retail outlets need to make provision for the supply of correct quantity and quality of fuel at the prevailing price.
The petrol pumps are supposed to provide free air filling facility to customers, suggestion and complaint box, display off working hours and holidays notice, facility for a clean toilet, and drinking water, first aid box, and safety equipment.
Each petrol pump also needs to clearly display the name and contact details of the pump owner.
Following a series of complaints about lack of amenities at petrol pumps and violation of guideline, including the wrong calibration of the meters, the district Civil Supplies office has decided to conduct raids on the petrol pumps in the area.
Commenting on the matter, additional civil supply officer Pradumyna Kumar Routray said that the local authority has decided to conduct a raid and check all 47 petrol pumps in outlets in the district and take action against the violators.