Bhubaneswar, August 19 (LocalWire): TP Central Odisha Distribution Limited (TPCODL), a joint venture between Tata Power and the Government of Odisha, announced the “Pay & Win” contest between July to September 2020 for consumers who use digital payment methods to pay their monthly power bills with zero arrears.
A special Lucky Draw will be hosted by TPCODL to identify the winners of this contest from a list of customers who have three consecutive digital bill payments within the defined time period.
TPCODL serves a population of 1.36 crore with a customer base of 26 lakh, of which around 1.5 lakh customers use the digital payment method.
The idea is to improve the customer experience and encourage them to pay their electricity bills online.
TPCODL has partnered with industry-leading payment solution providers including Airtel Payments Bank, Paytm, PhonePe, Amazon pay, Google Pay etc.
Additionally, customers can also pay through TPCODL mobile app and Government of Odisha online payment portal and can reach out for support on its toll-free number 1912 for real-time addressal of queries.
Mr. Shenbagam Manthiram, CEO, TP Central Odisha Distribution Limited, said “As a customer-centric organisation, we have always focused on the adoption of various digital technologies in order to offer a seamless customer experience.
The arrival of a digital evolution amid the ongoing COVID-19 challenges, has offered a great opportunity for our valued customers in the form of contactless monetary transactions through digital payment avenues.”
Tata Power recently acquired CESU distribution in Odisha, doubling its consumer base to 5 million in the distribution segment.